|
destination imagination
|
February 6, 2025 at 3:11 pm
When i click the “Registrations CSV Report” it doesn’t work.
Generating file event-espresso-registrations-2025-02-06-14-10-18.csv…
0% (0/16)
this is the message it comes up with. When it is done, nothing shows up in the downloads and it just routes me back to the previous page. Can i get some help
|
|
Tony
|
February 7, 2025 at 4:19 am
Hi there,
That usually means the download was blocked which happens if the site loads of HTTPS but the download is streamd via HTTP.
On your site, if you go to Dashboard -> Settings -> General
Are the ‘WordPress Address (URL)’ and ‘Site Address (URL)’ fields set to use HTTP or HTTPS?
|
|
destination imagination
|
February 10, 2025 at 12:22 pm
Hi Tony,
It says that it is http://destinationimagination.ca for both wordpress address and site address.
|
|
destination imagination
|
February 10, 2025 at 12:23 pm
how would i fix this so i can download the CSV report?
|
|
Tony
|
February 10, 2025 at 4:35 pm
It says that it is http://destinationimagination.ca…
Ok, so thats why, the site is set up to use HTTP and then redirect everything to HTTPS.
Those fields need to be using https://destinationimagination.ca
However, rather than fixing those manually I recommend using a plugin such as this one:
https://en-gb.wordpress.org/plugins/really-simple-ssl/
To set up the site to use SSL correctly.
|
|
destination imagination
|
February 13, 2025 at 11:08 am
I have downloaded the plugin. Where do i go to change the site to https://destinationimagination.ca ???
|
|
Tony
|
February 14, 2025 at 5:17 am
I have downloaded the plugin.
Did you run through the Really Simple Security onboarding process? It should have set the above for you. (You don’t need to sign up for any services etc)
Where do i go to change the site to https://destinationimagination.ca ???
To manually set them you go to the page I mentioned above:
Dashboard -> Settings -> General
Set the ‘WordPress Address (URL)’ and ‘Site Address (URL)’ fields set to use HTTPS and save.
But I recommended using the above plugin as it does a little more than just change those options for you.
|
