|
atp2013
|
September 15, 2014 at 9:01 am
Just installed EE4 and trying to recreate events we had using EE3. One of the events needs to have 18 different ticket options/prices. The form gives me 1 ticket and the Create Ticket button which does nothing when clicked. I read the forums and tried to deactivate other plugins that might get in the way. I deactivated everything with no luck getting multiple tickets to work. Now what?
|
|
Tony
|
September 15, 2014 at 10:05 am
Hi,
The button not working is likely caused by a JavaScript error. This can come from another plugin or the sites theme.
Can you try switching the sites theme to twentyfourteen and retest the ticket editor. If the editor then works as expected the issues is likely being cause from the theme. (You can do this without effecting the front end using the plugin Theme Test Drive which changes the theme only for the site admins)
If you have Google Chrome you can open up Chrome Dev Tools (Options -> Tools -> Developer Tools) and click the ‘Console’ tab, this will show you any JS errors the page may be throwing.
|
