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Can't change to Advanced Editing.

Posted: June 21, 2024 at 7:33 pm

Viewing 6 reply threads

Edgar Antillon

June 21, 2024 at 7:33 pm


As the title suggest, I cannot switch to the advanced editor. When I click save, it automatically reverts back to legacy editor.

PHP 8.2. All settings are as EE recommends.

Any help would be greatly appreciated.


  • Support Staff

June 23, 2024 at 6:45 pm

I did try that setup on my end, and everything seems fine.

Can you check if there’s plugin conflict that restricting the changes?
You can use or any similar plugin.

You can do the above using Troubleshooting mode:

Tools -> Site Health -> Troubleshooting -> Enabled Troubleshooting mode.

That will disable all plugins and switch to a default theme and then allow you to enable specific plugins troubleshooting mode. Once disabled you will revert back to the current state.


Edgar Antillon

June 24, 2024 at 1:34 am

Deactivated all plugins except EE. Used a default theme. No luck.


  • Support Staff

June 24, 2024 at 1:39 am

Hi there,

Can you please send your log-in so that we can take a closer look?



June 25, 2024 at 11:15 am

I am having the same issue, so if you could post the solution publicly I would appreciate it!

From an event editor page, I click on the Default Options tab, switch from Legacy Editor to Advanced Editor, then click Save. After the page reloads, the selector is reset back to Legacy Editor.


  • Support Staff

June 25, 2024 at 6:35 pm

@yesEmpower Can you also send your log-in to us? please fill this form.


Edgar Antillon

July 16, 2024 at 11:32 pm

Your team was great and responded relatively. I became occupied with more important issues and did not reply. There was a WP and EE update today, and that fixed the issue. Wish we could have found the issue, but it resolved itself.


  • Support Staff

July 17, 2024 at 12:28 am

Right, we made a debug on the problem you shared. This is because of some DB settings and the fix is pushed on .21 update.


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