|
Edgar Antillon
|
June 21, 2024 at 7:33 pm
Hello,
As the title suggest, I cannot switch to the advanced editor. When I click save, it automatically reverts back to legacy editor.
PHP 8.2. All settings are as EE recommends.
Any help would be greatly appreciated.
|
|
Rio
|
June 23, 2024 at 6:45 pm
I did try that setup on my end, and everything seems fine.
Can you check if there’s plugin conflict that restricting the changes?
You can use https://wordpress.org/plugins/health-check/ or any similar plugin.
You can do the above using Troubleshooting mode:
Tools -> Site Health -> Troubleshooting -> Enabled Troubleshooting mode.
That will disable all plugins and switch to a default theme and then allow you to enable specific plugins troubleshooting mode. Once disabled you will revert back to the current state.
Thanks
|
|
Edgar Antillon
|
June 24, 2024 at 1:34 am
Deactivated all plugins except EE. Used a default theme. No luck.
|
|
Sam
|
June 24, 2024 at 1:39 am
Hi there,
Can you please send your log-in so that we can take a closer look?
https://eventespresso.com/send-login-details/
Thanks
|
|
YesEmpower
|
June 25, 2024 at 11:15 am
I am having the same issue, so if you could post the solution publicly I would appreciate it!
From an event editor page, I click on the Default Options tab, switch from Legacy Editor to Advanced Editor, then click Save. After the page reloads, the selector is reset back to Legacy Editor.
|
|
Rio
|
June 25, 2024 at 6:35 pm
@yesEmpower Can you also send your log-in to us? please fill this form.
https://eventespresso.com/send-login-details/
thanks.
|
|
Edgar Antillon
|
July 16, 2024 at 11:32 pm
Your team was great and responded relatively. I became occupied with more important issues and did not reply. There was a WP and EE update today, and that fixed the issue. Wish we could have found the issue, but it resolved itself.
|
|
Rio
|
July 17, 2024 at 12:28 am
Right, we made a debug on the problem you shared. This is because of some DB settings and the fix is pushed on .21 update.
thanks..
|
