Support

Home Forums Event Espresso Premium Can't add events anymore

Can't add events anymore

Posted: March 16, 2016 at 4:02 pm


thirstcreative

March 16, 2016 at 4:02 pm

Hi,

For some reason we simply can’t add any new events.

After entering in the details to create a new event, it refreshes the page and returns you to the Add Event page with all the fields empty.

The event doesn’t appear in the list either.

I turned on logging, checked all the error logs (including event espresso) and there is nothing.

Also, when adding events, the Event Times has 67 Start end End time fields, plus there are 770 Price fields!

Any help would be appreciated.


thirstcreative

March 16, 2016 at 4:04 pm

By the way, we have the latest version of Event Espresso 3 (3.1.37) and WP 4.3.3


Josh

  • Support Staff

March 16, 2016 at 4:20 pm

Hi there,

That’s an older version of WordPress, and possibly an older version of Event Espresso 3 because the current version of Event Espresso 3 is 3.1.37.7. After updating, the price fields and extra start time fields can be cleared out from the database.

If you’re comfortable with using phpMyadmin, those can be removed from the wp_events_start_end table. All rows that have 0 for event_id should be removed. The same will also be true for any rows in wp_events_prices wp_events_category_rel too. Any rows that have 0 for event_id should be removed there too.

If you’re not comfortable with phpmyadmin, someone from Event Espresso support staff can remove those for you if you can completely completethis secure form.


thirstcreative

March 16, 2016 at 4:49 pm

Hi Josh,

Amazingly that did the trick!

Is there any reason why all these blank items were there in the first place?


Josh

  • Support Staff

March 16, 2016 at 5:54 pm

The reason is at one point you had an older version of Event Espresso 3, but the event could not save due to a longer than allowed event name. Newer versions of Event Espresso 3 add validation to make sure that the event name doesn’t go past the limit. When the event didn’t save, those price types and start times got saved to the database with an event_id of 0, which then load up on for a new event (new events also have an ID of 0 before they are saved).

The support post ‘Can't add events anymore’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: closed

Updated by  Josh 3 years, 5 months ago ago

Topic Tags

Tagged: 

Notifications

This topic is: resolved
Do NOT follow this link or you will be banned from the site!