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Can't add a new datetime for an existing event

Posted: January 15, 2016 at 6:44 am

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Emil

January 15, 2016 at 6:44 am

Hi,
I have an existing event created last year. This year, we will host the exact same event. I’ve tried to create a new datetime for the existing event in order to enter the date for this year and then create the tickets (prices will be different than last year). I’ve entered the Events menu, clicked Edit for the event, but I wasn’t able to create a new Datetime. Nothing happens when I click on the buttons/fields in the Datetime / Tickets area (as shown in the screenshot: http://awesomescreenshot.com/03c5jyk930).
Please let me know what can I do in order to create this new datetime and the corresponding tickets.
Thank you.
Best Regards,
Emil


Tony

  • Support Staff

January 15, 2016 at 7:04 am

Hi Emil,

That sounds like there is a JavaScript error on the event editor page.

If you open up chrome dev tools and refresh that page do you see any errors in the console section?

Its most likely another plugin (or possibly the theme) adding javascript within the EE page and causing a conflict.


Emil

January 15, 2016 at 8:26 am

Hi Tom,
Yes, when I look in Chrome Developer Tools > Console, there were some errors there. Some of them look truly chinese to mee :), but one of them had something about Yoast SEO. I’ve tried disabling Yoast SEO and now I can add datetimes again.
Maybe you can look into what makes Yoast SEO to conflict with EE4, because it would be nice to be able to use both plugins.
Thanks.
Best Regards,
Emil


Lorenzo Orlando Caum

  • Support Staff

January 15, 2016 at 8:50 am

Hi Emil,

I have the latest version of Event Espresso 4 and the latest version of Yoast SEO on a testing site and there aren’t any errors appearing in dev tools.

I was also able to create an additional date time: http://cl.ly/1Z1g180V2K3o


Lorenzo

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