Support

Home Forums Event Espresso Premium Cannot view events and page just refreshes when the "Register" button is clicked

Cannot view events and page just refreshes when the "Register" button is clicked

Posted: January 8, 2013 at 11:38 am


Patrick Haley

January 8, 2013 at 11:38 am

As the title says, the Register button simply refreshes the entire page rather than take me to the individual event registration page. You can see what I’m talking about here on my page. Has anyone had issues with this before?

I am using the latest version of Event Espresso and WP version 3.5. I am also running the Bulsarah v2.2 theme which has not had issues with Event Espresso before.


Josh

  • Support Staff

January 8, 2013 at 11:53 am

Hi Patrick,

It may be a plugin conflict. Please see this thread about the conflict with latest version of Jetpack:

https://eventespresso.com/topic/important-information-re-the-recent-jetpack-update-and-event-espresso/

Also, what is the shortcode on this page:

http://www.bcsprosoft.com/events/denver/


Patrick Haley

January 8, 2013 at 1:38 pm

Josh, thanks for the reply however the problem still persists. First I deactivated the Share and Publicize modules from Jetpack. When that did not solve my problem I followed the instructions in the other post you made and added the code to custom_functions.php. Still no luck 🙁

The shortcode is http://wp.me/P2Lhgx-1iw


Patrick Haley

January 8, 2013 at 1:40 pm

In fact when I deactivate Jetpack all together the problem persists.


Josh

  • Support Staff

January 8, 2013 at 1:55 pm

Hi Patrick,

If deactivating the publicize and sharing modules did not make a difference, then we need to move onto other possible causes. Can you check this page in the editor:

http://www.bcsprosoft.com/events/denver/

and verify that the shortcode used in the content of that page is [ESPRESSO_EVENTS}.


Patrick Haley

January 8, 2013 at 1:58 pm

Sorry I misunderstood what you meant by shortcode. This is the code I am using:

[EVENT_ESPRESSO_CATEGORY event_category_id=”den”]


Patrick Haley

January 8, 2013 at 5:30 pm

I was able to resolve this issue. For some reason when I updated my WP theme to the latest version the Page Settings were automatically reassigned to random pages and I failed to notice this. As of now there are no issues with EE and the most current version of Jetpack.

The support post ‘Cannot view events and page just refreshes when the "Register" button is clicked’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso