Home Forums Event Espresso Premium Cannot upgrade the plugin

Cannot upgrade the plugin

Posted: July 2, 2013 at 4:58 am

Max Henry

July 2, 2013 at 4:58 am

I keep getting a error message on WordPress saying:

You have the correct Site License Key for Event Espresso but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license

I have a Business License, Expires: June 24, 2014

why is this happening? why I cannot get automatic upgrade?


July 2, 2013 at 5:14 am


Thanks for posting this here. I have reset your licence key.

In your sites dashboard go to Event Espresso > General Settings. Scroll down to the licence section, cut the licence key out and save the option. Add the licence key back and resave. If the issue occurs again please advise.

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