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Cannot update from 3.1.30.7P-FINAL-BETA

Posted: July 31, 2013 at 2:07 pm


jfishwick

July 31, 2013 at 2:07 pm

I have just renewed a personal license and am trying to update EE. I cannot. I get the message:

D

ownloading update from redacted – Event Espresso support team – LOC

Unpacking the update…

Installing the latest version…

Removing the old version of the plugin…

Could not remove the old plugin.

Plugin update failed.

If I try to download and install the latest version, I lose all my events.


Josh

  • Support Staff

July 31, 2013 at 2:14 pm

It sounds like you’re trying to update from a pre-release, which would have a -pr after it. We typically recommend only deploying the pre-release to a testing/staging server.

If you manually update this time, you can delete the /..final-beta version afterwards and going forward the auto updates should work.

One big difference between .30.7 and the newer versions is older/inactive events do not automatically display in the event overview. The newer versions have a status filter that you can set to display the older events, which is why you might not have seen the events after you updated.

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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
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Status: publish

Updated by  Josh 7 years, 3 months ago ago

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