Support

Home Forums Event Espresso Premium cannot see the "Ticket Templates" option

cannot see the "Ticket Templates" option

Posted: June 21, 2020 at 7:13 pm


Chintan55

June 21, 2020 at 7:13 pm

I have installed Ticketing plugin but cannot see the “Ticket Templates” option as described in the page here – https://eventespresso.com/wiki/ticketing-add-on/

Here is what I want to do with Event Espresso so any guidance you can provide will be helpful.

I run after-school workshops and want my staff to sign-in students who attend manually and sign students out when parents produce a unique QR code (by scanning using a mobile phone) at the end of the workshop that we will send them and capture this sign-in / out data. Essentially I want to track students’ attendance.


Tony

  • Support Staff

June 22, 2020 at 5:50 am

Hi there,

The documentation you are looking at is for EE3 but your site is running EE4.

The EE4 docs are here: https://eventespresso.com/wiki/ee4-printable-tickets-add-on/

The ticket template for EE4 is within the messages system:

Event Espresso -> Messages -> Default Message Templates -> Ticket.

I run after-school workshops and want my staff to sign-in students who attend manually and sign students out when parents produce a unique QR code (by scanning using a mobile phone) at the end of the workshop that we will send them and capture this sign-in / out data. Essentially I want to track students’ attendance.

The ticket add-on should work fine for this, are you looking including the check-in checkout time in the CSV reports?

The support post ‘cannot see the "Ticket Templates" option’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso