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Cannot Save New Promotional Code

Posted: June 6, 2019 at 7:27 am


Pete

June 6, 2019 at 7:27 am

I cannot save new Promotional Codes. I updated EE to the most recent version to see if that would help, and it did not.


Pete

June 6, 2019 at 7:30 am

After I click either the Save or Save & Close buttons, the following page says,
“404 – Not Found
The article you were looking for was not found, but maybe try looking again!”


Josh

  • Support Staff

    •

June 6, 2019 at 7:45 am

Hi Pete,

The first step to troubleshoot this would be to deactivate all plugins except for the Promotions add-on and Event Espresso, then try again. If that does not make a difference, you can contact your web host and ask them to investigate if there’s a security mechanism in place, that’s getting triggered by trying to save a promotion on that Promotions edit page.

The support post ‘Cannot Save New Promotional Code’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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Status: closed

Updated by  Josh 4 years, 10 months ago ago

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