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Cannot register on event – installed on godaddy managed wordpress

Posted: November 1, 2016 at 3:36 am


rdymond

November 1, 2016 at 3:36 am

Hello,

I just purchased the everything bundle and installed the core into my staging environment. I am using godaddy, one of the largest managed word press hosting providers on the planet.

After downloading and installing EE-4 core and connecting it to paypal express with API credentials, I created a test event.

The event page displays. Upon trying to select and then register for an event I encounter a completely blank registration page.

After f**ing around I discovered that parts of your system are incompatible with godaddy, one of the largest managed WP providers on the planet.

I removed the caching from all pages on the website in staging and production, since your software can’t just disable caching for your pages.

It had no effect. I still have a blank registration screen.


Josh

  • Support Staff

November 1, 2016 at 6:45 am

It turns out that we actually added an option that’s made for server environments where you’ll see a blank screen during registration. You can go to Event Espresso > General Settings > Admin Options and set Encode Session Data? to Yes.


rdymond

November 1, 2016 at 12:04 pm

I set encode data to yes at wp-admin/admin.php?page=espresso_general_settings&action=admin_option_settings&admin_option_settings_nonce=66f353a227

Same result, blank screen.


Josh

  • Support Staff

November 1, 2016 at 12:24 pm

You’ll need to clear your browser’s session after changing this setting. Or you can open a private browsing window if you use Firefox or an incognito window if you use the Chrome browser.

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