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Cannot open the event.

Posted: March 21, 2022 at 10:14 am


CTCI Events

March 21, 2022 at 10:14 am

We have created an event and can see it in preview mode. However when we publish, we cannot open the page using the permalink.

We are requesting immediate support from Event Espresso.

Error as follows:
This page isn’t working http://www.ctci.org redirected you too many times.
Try clearing your cookies.
ERR_TOO_MANY_REDIRECTS


Tony

  • Support Staff

    •

March 21, 2022 at 10:51 am

Hi there,

There is a 301 redirection set up on your site from /events/ to /latest-events/.

As EE events are using the /events/ slug all EE events are now being redirected to /latest-events/{event-slug}, which WordPress then tries to redirect to /events/{event} slug, which then redirects to /latest-events/{event-slug} and the cycle continues.

Do you have the redirection plugin installed on the site?


CTCI Events

March 21, 2022 at 1:45 pm

Thank you Tony for pointing us in the right direction! Got it fixed now.


Tony

  • Support Staff

    •

March 22, 2022 at 3:45 am

You’re most welcome, I’m glad it’s fixed.

The support post ‘Cannot open the event.’ is closed to new replies.

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Status: closed

Updated by  Tony 2 years, 1 month ago ago

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