(P.S.: I noticed that all my recent forum posts here in the support forum where entered into the “Ticketing Add-on” forum, but I could not change this in the Forum drop-down menu…)
Thanks for your help.
I just figured out the problem: the site was using additional user authentication via an .htaccess file, so the app could not get through to the endpoint url…after replacing the htaccess file with the standard WordPress htaccess file, the app connected successfully.
Is there any way or plan to connect with the app to an htaccess secured site?
We have no plans for this, and honestly it depends on how the htaccess is blocking things. It might be that the issue would have to be resolved at the htaccess level.
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