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Cannot login on app to check people in. (3)

Posted: May 22, 2016 at 11:30 pm

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rhemafc

May 22, 2016 at 11:30 pm

The error message is “Connection error: Unable to load data”
Website is Rhema.org.au
Device is Galaxy S5

I suspect it’s because I’ve changed the wp login URL to not be /wp-admin. Can you confirm whether this is critical? If so, I suggest the first field not be website, but login URL – so we don’t have to compromise security precautions.


Josh

  • Support Staff

May 23, 2016 at 9:29 am

I suspect it’s not because the wp_login URL was changed. This is because the wp_json discovery endpoint (which doesn’t normally require authentication) is throwing a few errors.

You can try the troubleshooting steps in the documentation:

https://eventespresso.com/wiki/ee4-event-apps/#troubleshooting


rhemafc

May 27, 2016 at 8:03 pm

Thanks Josh, I hope you agree reducing security is less than ideal. Am I unrealistic to assume adding the login field “Login URL” is a straightforward resolve?


Seth Shoultes

  • Support Staff

May 30, 2016 at 9:24 am

Hi there,

The login URL is not used in apps. From what I understand, the apps use an authentication header to authenticate with the WP install.


rhemafc

May 30, 2016 at 4:17 pm

Seth, Josh – I can’t login. The problem is described above. Is there a solution? Would you like a user ID to help diagnose?


Josh

  • Support Staff

May 31, 2016 at 11:50 am

I’m not sure how that would help. Maybe you can explain how your security precautions are set up on this site. Are they redirects? Does the code that handle the redirects execute when loading up the home page url? One thing to keep in mind is the apps do not use your wp-login or wp-admin URLs.

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