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Cannot download update

Posted: October 30, 2012 at 2:33 pm

Chris PEttigrew

October 30, 2012 at 2:33 pm

Hi there,

I have a licence for event espresso and have installed it for nearly a year. I had a login for the old system and when i try to download the latest version. I am fairly sure that we have not been subscribed for over a year and after upgrading my wordpress system i now cannot update events without an error occuring. i need the latest version so that i can update. Can someone from the team please assist me in locating our account details.



Jonathan Wilson

October 30, 2012 at 5:11 pm


I will have our sales department look into this for you. I am sorry for the inconvenience.

Chris PEttigrew

October 31, 2012 at 1:35 am

To add some additioanl information. The url of our site is and this site was not even setup until Nov 26 2011. Therefore the year updates must still be valid. Can someone please confirm this asap so I can get the updates and fix the issue in the site.



Jonathan Wilson

October 31, 2012 at 9:26 am

Hello Chris,

I have found your original account. I will send you an email with the information.

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Status: closed

Updated by  Jonathan Wilson 8 years, 4 months ago ago

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