Support

Home Forums Translations Cannot download update

Cannot download update

Posted: October 30, 2012 at 2:33 pm

Viewing 3 reply threads


Chris PEttigrew

October 30, 2012 at 2:33 pm

Hi there,

I have a licence for event espresso and have installed it for nearly a year. I had a login for the old system and when i try to download the latest version. I am fairly sure that we have not been subscribed for over a year and after upgrading my wordpress system i now cannot update events without an error occuring. i need the latest version so that i can update. Can someone from the team please assist me in locating our account details.

Thanks

Chris


Jonathan Wilson

October 30, 2012 at 5:11 pm

Chris,

I will have our sales department look into this for you. I am sorry for the inconvenience.


Chris PEttigrew

October 31, 2012 at 1:35 am

To add some additioanl information. The url of our site is http://www.asiangolfevents.com and this site was not even setup until Nov 26 2011. Therefore the year updates must still be valid. Can someone please confirm this asap so I can get the updates and fix the issue in the site.

Thanks

Chris


Jonathan Wilson

October 31, 2012 at 9:26 am

Hello Chris,

I have found your original account. I will send you an email with the information.

Viewing 3 reply threads

The support post ‘Cannot download update’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso