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Cannot create Ticket Template

Posted: March 21, 2013 at 6:29 pm


Todd Jennings

March 21, 2013 at 6:29 pm

I just installed Espresso Business and was able to add two events and configure the settings etc. Though when I go into create a “Ticket Template” I can see the fields but when I click the upload logo it does not do anything and there are no additional fields on the page or buttons to save/submit the form. Its like somethign is missing?

Any guideance would be appreciated


Dean

March 22, 2013 at 2:16 am

Hi Todd,

The Add New ticket screen should look like this http://d.pr/i/oK4P

If not then I can only assume the is some sort of conflict.

Have you tried deactivating all plugins (temporarily) except EE and EE ticketing to see if that resolves the issue?

If not try that. If the ticketing function comes back up then you know its a plugin conflict. Activate one plugin at a time and test the ticketing screen to see if the culprit can be found

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Support forum for the Ticketing add-on.
Documentation for Ticketing Add-on https://eventespresso.com/wiki/ticketing-add-on/

Status: closed

Updated by  Dean 11 years, 1 month ago ago

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