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Cannot create menus or use visual editor

Posted: January 27, 2015 at 9:56 pm

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Andrew W

January 27, 2015 at 9:56 pm

Hello

I installed EE 4.4.8.p on WP 4.1 and found that I couldn’t use the visual editor. I worked around it by writing HTML in the text editor but now have another user who can’t write HTML and would like to get the visual editor working. I have read others on the forum with a similar issue but can’t see a solution.

Additionally, now that I’ve got some events setup I’d like to create a menu to link to them. I can see the EE options in the WordPress menu page and they have drop-down icons next to them but clicking on them does nothing. How to add EE events, categories and venues to the menu?

Any advice would be much appreciated.

regards

Andrew


Dean

January 28, 2015 at 5:48 am

Hi Andrew,

The first thing I would request you to do is troubleshoot the plugins/theme, as most likely what has happened is another plugin/the theme is trying to modify the editor and EE doesn’t like it.

Please disable all plugins except EE. If the HTML view then works, start activating the plugins one by one, testing the html view each time. This should narrow down the conflicting plugin.

If the HTML editor still fails to work after disabling all plugins, please try a default theme such as Twentytwelve (you can use the plugin Theme Test Drive, so that the theme doesn’t actually get changed).

Regarding the menu, the fact you are seeing them is good, though it sounds like a JavaScript error, as they should be allowing you to see the contents.

Can you check your browsers Console log to see if there are any errors? (Console log docs for Chrome https://developer.chrome.com/devtools/docs/console)


Andrew W

February 2, 2015 at 9:06 pm

Thanks for your reply. I’ll run through the plugins as you suggest.

In the meantime, I have discovered an inability to edit the Status or the Visibility when I am editing an event. At your suggestion, I have checked the Console and I get the following three errors when I open an event to edit it:

TypeError: jQuery.noconflict is not a function
jQuery.noconflict();
functio…dmin.js (line 2)

TypeError: a is undefined
…rCase()},each:function(a,c,d){var f,g=0,h=a.length,i=h===b||e.isFunction(a);if(d…
jquery….ver=4.1 (line 2, col 11563)

ReferenceError: _ is not defined
accounting.settings = _.defaults(EE_ACCOUNTING_CFG, accounting.settings);
When in the

I don’t know what this tells me other than there are errors.

When in Appearance > Menus I get one error:

TypeError: a.widget is not a function
!function(a){var b=0,c=9999;a.widget(“wp.pointer”,{options:{pointerClass:”wp-poi…

I will start disabling plugins and see if they go away.

regards

Andrew


Lorenzo Orlando Caum

  • Support Staff

February 3, 2015 at 9:24 am

Hi Andrew,

I’ve found that its helpful to have two windows side-by-side or two browser tabs (one for the plugins screen and one for the the event editor).

Then you can temporarily deactivate all plugins and reactivate Event Espresso. From here, reactivate a couple plugins at a time while pausing to refresh the event editor screen. Then repeat the prior step until you pinpoint the cause.

Please let us know what you find.


Lorenzo

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