Support

Home Forums Pre-Sales Cannot change password

Cannot change password

Posted: December 6, 2024 at 5:40 am

Viewing 1 reply thread


mm_georgia_1

December 6, 2024 at 5:40 am

The update password is not working in the edit profile area. When you try to retype it in the second field, it erases the first one.


Tony

  • Support Staff

December 6, 2024 at 6:05 am

Hi there,

Thank you for reporting this, I’ll create a ticket to get that fixed.

In the meantime as a workaround if you need to change your password you can use the password rest function:

https://eventespresso.com/wp-login.php?action=lostpassword

Just input your email address, follow the link in the email sent to you and set a new password through that.

Viewing 1 reply thread

You must be logged in to reply to this support post. Sign In or Register for an Account

Event Espresso