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Cancelled registrations show in Attendee List

Posted: March 5, 2018 at 10:38 am


March 5, 2018 at 10:38 am

I have many names appearing twice. I discovered they were “Pending” – often from over a month ago, so I “cancelled” them. They are still appearing in lists that are dospalyed using shortcode, as seen here:

Notably – “Brian Grube”, “Justin Phillip” and “James Hairfield” … there are others, just helping you locate some.

Why are they showing up and how do I resolve that?


  • Support Staff

March 5, 2018 at 12:01 pm

Usually this can be resolved by adding a parameter to the attendee list shortcode. e.g.


If that doesn’t resolve this then there may be something in your custom templates that’s overriding the status check.

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Updated by  Josh 1 year ago ago

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