Support

Home Forums Event Espresso Premium Cancelled registrations show in Attendee List

Cancelled registrations show in Attendee List

Posted: March 5, 2018 at 10:38 am


Allen

March 5, 2018 at 10:38 am

I have many names appearing twice. I discovered they were “Pending” – often from over a month ago, so I “cancelled” them. They are still appearing in lists that are dospalyed using shortcode, as seen here:
http://superbilliardsexpo.com/registered-open/

Notably – “Brian Grube”, “Justin Phillip” and “James Hairfield” … there are others, just helping you locate some.

Why are they showing up and how do I resolve that?


Josh

  • Support Staff

March 5, 2018 at 12:01 pm

Usually this can be resolved by adding a parameter to the attendee list shortcode. e.g.

[ESPRESSO_EVENT_ATTENDEES status=RAP]

If that doesn’t resolve this then there may be something in your custom templates that’s overriding the status check.

The support post ‘Cancelled registrations show in Attendee List’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: closed

Updated by  Josh 6 months, 3 weeks ago ago

Topic Tags

Notifications

This topic is: not resolved
Do NOT follow this link or you will be banned from the site!