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Portland Fashion Institute
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January 8, 2025 at 3:02 pm
I saw from 2020 Roadmap that this was being considered. We use EE for a school and although we would like to still control refunds (eligility is an issue) we’d LOVE it if a student cancelling a registration changed the number of available tickets to be sold.
Side Note: we currently do not have WP create a User from Students who register for classes, we would probably have to change if we were to allow them to cancel, correc? Does the number of Users cause problems – do people tend to cull their User list to keep things neat and tidy? Are there down sides to having the student be entered into the site as a user? (assuming a cancellation can be triggered from such a scenario).
Thanks Guys!
Happy New Year!
Shelly
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Garth
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January 8, 2025 at 3:32 pm
Hi Shelly,
How are you today?
The My Events page that is part of the WP User Integration add-on would require people to have a WordPress user account to access that page.
The number of users in WordPress does not really matter, unless you’re talking hundreds of thousands of users. If you’re not talking those numbers, then the number of WordPress users profiles won’t matter.
As an alternative to using the WordPress User Integration add-on, we have built another add-on for attendees to self-serve cancel themselves without an account. This is done by using a new add-on and a special shortcode in the Registration Approved message template. That special shortcode give attendees a special link and verification code they can use to cancel their own registration (no refund processed). I could give you access to that new add-on if you want to test it. It’s not officially available for release, but it’s close.
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Portland Fashion Institute
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January 9, 2025 at 10:01 am
oooooooooYES YES YES!!!!! That would be BRILLIANT!!!
Super excited. Thanks so much!!!
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Garth
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January 13, 2025 at 11:55 am
This reply has been marked as private.
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Portland Fashion Institute
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February 4, 2025 at 11:21 am
Garth,
Is there a way to keep them from being able to use this within a certain amount of time? We want to make sure they don’t cancel within 48 hours of the event start time. If you don’t have any settings attached to this that would allow us to manage it simply – is there a chance we could potentially hire you guys to do some custom work?
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Garth
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February 4, 2025 at 2:30 pm
Hi there,
No setting currently exists. I’m happy to discuss this with you. I’ll follow up with you via email.
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Portland Fashion Institute
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February 4, 2025 at 3:19 pm
Sounds good! Thanks!
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