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Can we customize deleting RSVPs?

Posted: April 23, 2021 at 10:12 am


Amy

April 23, 2021 at 10:12 am

I really need to be able to have members cancel their RSVPs and their name removed immediately. This is likely the difference between me continuing to use EE or finding a new solution.

Is it possible to add customization so this can occur automatically? Nothing needs to be done with payments. If they cancel, no refunds need to be applied.

The majority of my events are free anyway since they pay a membership to get access to events.


Tony

  • Support Staff

April 23, 2021 at 11:45 am

Hi Amy,

Officially EE does not have a cancel registration feature for members/attendees and I remember this coming up in an older thread HERE.

Can you add a screenshot of how users are cancelling their registrations currently?

I’m guessing you are using my snippet here:

https://gist.github.com/Pebblo/9534d318347082e63fc01f5c9c413361

Which adds a icon on the ‘My Events’ section of the WP User Integration add-on that allows the user to change their status to cancelled.

Like this: https://monosnap.com/file/hwajDJ3RP87mO8L9bysdPtzFQLJo2r

Is that what you are using?

Is it possible to add customization so this can occur automatically?

If using the above, then it is likely possible to delete the registration from that function. We don’t have any examples of doing this so you’ll need so custom code from a developer, but it is possible.

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