Support

Home Forums Pre-Sales Can the purchase of one ticket deduct from the quantity of another?

Can the purchase of one ticket deduct from the quantity of another?

Posted: September 19, 2016 at 1:36 pm


sergeh

September 19, 2016 at 1:36 pm

Can I do the following with this plugin:

I have one event with a max quantity of 90 registrations. The tickets are as follows:
Morning session: 45 available
Afternoon Session: 45 available
All Day Session: 45 Available

Anytime someone registers for a Morning Session or Afternoon Session, it should deduct from the number of available tickets for the All Day Session.

So let’s say all 45 Morning Session tickets are sold, then All Day Session tickets should no longer be available. Same with afternoon – if all 45 afternoon tickets are sold, All Day should not be available.

The same applies the other way. If an All Day Session ticket is sold, it should deduct from Morning Session AND Afternoon Session.


Tony

  • Support Staff

September 21, 2016 at 3:03 am

Hi there,

Yes you can set this up within Event Espresso.

However its not the ‘ticket’ quantity that you are reducing but adding a ‘sold’ value to ‘Datetime(s)’ within the event which brings it closer to its limit.

Datetimes are the ‘instance’ of the event that a ticket gives access to, so in your example you would have 2 datetimes, one for ‘Morning session’ and one for the ‘Afternoon session’ each with a limit of 45.

Then you would have a Morning Ticket and an Afternoon Ticket to allow users to register onto each individual session. The morning ticket would be set to only apply to the morning datetime, and the afternoon ticket the afternoon datetime.

Finally you have one additional ticket, the All Day Ticket that applies to both datetimes, so any sales for that ticket adds a ‘sold’ value to BOTH of the datetimes.

If a single datetime sells out (lets say you sell 45 Morning ticket), the all day ticket will no longer be available as one of the datetimes set to the ticket has sold out.

If you sell 10 morning and 10 afternoon there will 25 all dayticket available for purchase.

Its not the ‘ticket’ limit that sets this, but the datetime limit the ticket is assigned to.

Is that what you are looking for?

Have you signed up to Test Drive Event Espresso 4? You can setup a test event and view how this works if preferred.


sergeh

September 21, 2016 at 11:02 am

Perfect thank you. I was viewing the “all day” option as another date/time session. What you explained makes perfect sense though.


Tony

  • Support Staff

September 22, 2016 at 7:56 am

You’re most welcome.

If you have any further questions just let us know.

The support post ‘Can the purchase of one ticket deduct from the quantity of another?’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso