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Julie Anne Verbeelen
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November 15, 2012 at 6:48 am
I am having trouble with my calendar showing up and now with multiple attendees drop down also the extra questions tick boxes in safari don’t work. All I can find on here refers to major problems with the paragraph wrap in jquery of a certain theme. I can not get any help from my theme developer or mojo-themes and do not really want to change themes right now. Can anyone walk me through this…?
REally really appreciate any ideas!
jules
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Josh
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November 15, 2012 at 7:04 am
Hi Julie,
In most cases, the theme code that causes the line breaks to happen was copied and pasted into the theme from tutorials like these two:
http://www.wprecipes.com/disable-wordpress-automatic-formatting-on-posts-using-a-shortcode
http://tutorials.mysitemyway.com/adding-column-layout-shortcodes-to-a-wordpress-theme/
You could either remove the function that does the remove_filter(‘the_content’, wpautop’);
Or you could try wrapping the espresso_events and espresso calendar shortcodes on their pages with the [raw] short tag.
It will look like this:
[raw][ESPRESSO_EVENTS][/raw]
[raw][ESPRESSO_CALENDAR][/raw]
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Julie Anne Verbeelen
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November 15, 2012 at 7:16 am
I have tried the raw tags, but didn’t work! I will do my best to follow the instructions, but haven’t been able to do it so far with other support issues.
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Julie Anne Verbeelen
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November 15, 2012 at 7:43 am
Ok, I added the code form the tutorial in the function.php (at the end?) and then put [raw][ESPRESSO_CALENDAR][raw] on a page and still no calendar and also not sure what to do differently with drop down of multiple attendees, but it still doesn’t work.
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Julie Anne Verbeelen
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November 15, 2012 at 7:43 am
sorry site is at http://www.turtlewings.be
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Julie Anne Verbeelen
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November 15, 2012 at 7:45 am
Just looked to the second link http://tutorials.mysitemyway.com/adding-column-layout-shortcodes-to-a-wordpress-theme/ and it looks tricky. Do I have to follow all the steps? Not sure I am good enough even though it is copy paste!
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Josh
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November 15, 2012 at 8:03 am
Hi Julie,
The tutorials I pointed to were to show the code that would be possibly causing the problems. If the code wasn’t already in the theme, there is something else causing the issue, and we do not advise adding the code from the above linked tutorials. Please remove that code if you have not already done so.
The next thing to look at is the version of jQuery. In the theme’s function.php file there may be a few lines of code that look like this:
function super_cool_theme_js() {
if (is_admin()) return;
wp_deregister_script( 'jquery' );
wp_register_script( 'jquery', 'PATH TO THE THEME/jquery.min.js');
wp_enqueue_script( 'jquery' );
}
If you find code like this, you can remove the lines that look like this:
wp_deregister_script( 'jquery' );
wp_register_script( 'jquery', 'PATH TO THE THEME/jquery.min.js');
If you’d like us to take a look at the theme code and fix it, we can usually get this done in the 30 minutes of support time that a priority support token includes.
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Julie Anne Verbeelen
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November 16, 2012 at 7:06 am
Ok, I found the code above in the script.php and deleted it, but still nothing. I also switched to the default theme and it all works fine, although looks horrible and I am not in a place to spend days changing themes again. I will buy a token (just one?)
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Julie Anne Verbeelen
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November 16, 2012 at 7:15 am
I have 30min remaining support it says, so I set you up as a user and sent a mail to support@eventespresso.com Please let me know what more you need from me!
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Josh
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November 16, 2012 at 8:18 am
Hi Julie,
I didn’t see any support token purchases come in under this account. Did you purchase this under a different account?
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Julie Anne Verbeelen
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November 19, 2012 at 7:04 am
Ok, I see the problem was the support token page was not clear, now I see it, but let me try a few more things as I am not sure 65€ is a good idea right now when the problem could be ongoing each time I change something. Since I already now have paid for my first them and first plug-in and seem to have more issues than all my free ones before. Trying not to keep pluggin more money into the site. I know this is not a solution, but will search for more help in forums.
Will also keep trying to get mojo-themes to give support. I do not recommend them though at this point.
jules
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Josh
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November 19, 2012 at 7:55 am
Hi Julie,
Is there a page that has the ESPRESSO_CALENDAR shortcode on it where I could take a look? This one:
http://www.turtlewings.be/calendar/
has a different calendar.
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Julie Anne Verbeelen
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November 19, 2012 at 8:18 am
That page has the short code as well, but could never get it to show up so added the image. Also if you go to subscribe for a course the drop down for more attendees does not work. I changed to twentyten theme and both of these things worked fine. So I know it is the theme, but seriously can not get anyone from the theme developers or site I bought it from to reply.
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Josh
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November 20, 2012 at 10:32 am
With the calendar, it might help to try creating a page template for the Calendar page, but that won’t address the issue with the addtional attendee dropdown not working.
Here is a link to the troubleshooting documentation where there’s some code examples that show how to create a calendar page template:
https://eventespresso.com/wiki/calendar/#troubleshooting
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Julie Anne Verbeelen
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November 22, 2012 at 11:53 pm
Ok, thanks! I will work on it a bit. Finally heard from Mojo themes that they are not going to help. So, I think I will abandoned the idea of the nice large calendar and focus on the drop down. It is the thing that is right now visibly not working and our events are almost always multiple registrations.
umm ok, will see what I can do before I take the decision to change themes. Perhaps, I will be back for theme recomendations that work well with Event Espresso. I do not recommentd Mojo themes though.
Thanks for your patients
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