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Can payment be over-ridden by another payment system?

Posted: February 22, 2014 at 6:48 am

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pattyvaccaro

February 22, 2014 at 6:48 am

Client plans to use the calendar registration to register walk-in customers in order to keep track of all class registrants in one place. Assume the customer pays at the store through the POS system and the store enters their registration info online for the customer. Since the customer already paid, there needs to be an override, buttom/system that the store can select so the payment info does not have to be entered online through Event Expresso. How can we make this happen?


Tony

  • Support Staff

February 24, 2014 at 3:04 am

Hi Tom,

From the front-end the only way to achieve this is using an Offline Payment Gateway such as the Invoice Gateway. However this would set the attendees to a status of incomplete. So the attendee record would need to be edited to change the status.

However if you were to enter the attendees for the class via the admin the status would automatically be set to Complete with whichever payment amount/ticket qty you input.

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