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Can not update to current version.

Posted: February 17, 2013 at 11:22 am


ggraves

February 17, 2013 at 11:22 am

I see there is a new version available to upgrade. Although I have a valid Site License number and it s loaded, I am getting message that prevents the update:

“There is a new version of Event Espresso available. View What’s New with version 3.1.30.7.P. You need a valid Site License Key to enable automatic upgrades. Your current membership level does not allow automatic upgrades on more than one domain. Please log into your account to manage your Site License Keys or purchase a support license now.”

I’ve logged in but all see to be fine.. my license doesn’t expire till June 2013.


Dean

February 18, 2013 at 12:42 am

Hi,

I have hard reset your licence key.

Please delete your current key and save the options. Head to your account and get the new key and add it to your site and save.

The support post ‘Can not update to current version.’ is closed to new replies.

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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Dean 11 years, 2 months ago ago

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