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can not update license even if it is registered…

Posted: November 17, 2012 at 12:55 am


Maltesen

November 17, 2012 at 12:55 am

“There is a new version of Event Espresso available. View What’s New with version 3.1.28.4.P. You need a valid Site License Key to enable automatic upgrades. Your current membership level does not allow automatic upgrades on more than one domain. Please log into your account to manage your Site License Keys or purchase a support license now.”
I Have this license registered ad it is not working for updates. I have to do it manually every time? Any idea why?


ssarasvati

November 17, 2012 at 7:25 am

I am having the same problem!


Josh

  • Support Staff

November 17, 2012 at 10:34 am

Hi everyone,

Please see this post for the answer to your question and please note that we are working to correct this:

http://eventespresso.com/topic/update-on-license-key-issues/

We can try resetting the keys for your sites. I’ll reset those right now, and what you can do next is go to Event Espresso>General settings on your sites and remove the key there are save. Then you can go to your account page and copy then paste the key from the account page into the key field in Event Espresso>General Settings, then save again.

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Status: closed

Updated by  Josh 8 years ago ago

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