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Can not register without being logged in.

Posted: November 6, 2014 at 3:41 pm

Viewing 5 reply threads


olywebdev2

November 6, 2014 at 3:41 pm

When clicking register:
Nothing in your Event Queue
You need to select at least one event before you can proceed with the registration process.

I have been though the few other forum questions and we have had WPengine remove cache on events pages, and also disabled SSL with no luck and still having the same issue.

Plugins: Disabled all while testing.

WordPress Version:
4.0
PHP Version:
5.3.2-1
MySQL Version:
5.5.40
Event Espresso Version:
4.4.3.p
WordPress Address (URL):
http://islanderfoundation.org
Site address (URL):
http://islanderfoundation.org


Lorenzo Orlando Caum

  • Support Staff

November 6, 2014 at 9:38 pm

Hi, this is due to the caching. Please follow up with WP Engine support to confirm that they have setup no-cache rules for the following pages:

/events/
/transactions/
/thank-you/
/registration-checkout/
/registration-cancelled/

Then go ahead and purge the cache:

http://cl.ly/image/3e0J1e1u1d1n

Please also update to the current version of Event Espresso at 4.4.4.


Lorenzo


olywebdev2

November 6, 2014 at 10:47 pm

Hi Lorenzo thanks for the help. I had already contacted WPengine before posting and had them setup a no-cache rule on the following and it did not help.

“Thanks for contacting WP Engine support, I understand you are requesting to have some cache exclusions be added for your install. I have added the 5 specific exclusions as requested. Here is an example of a test to ensure they were placed correctly.

$ curl -I islanderfoundation.org/events/
HTTP/1.1 200 OK
X-Type: nocachepath”

I have also updated to EE 4.4.4 and purged with the issue still being the same.


Tony

  • Support Staff

November 7, 2014 at 4:05 am

Hi Jeremiah,

Can you link me to an event I can run a test registration on please?

Also as you mention purging, can I ask what/how are you purging?


olywebdev2

November 7, 2014 at 10:24 am

http://islanderfoundation.org/events/gopher-womens-basketball-williams-arena/

Purging the cache on the wpengine panel in the admin UI.


Josh

  • Support Staff

November 7, 2014 at 12:11 pm

Hi Jeremiah,

It looks like one page got missed. Can you ask them to do a no-cache rule for the /event-registration/ page?

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