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Can not log into Website account.

Posted: May 14, 2018 at 2:34 pm


Ronald Aoki

May 14, 2018 at 2:34 pm

I suddenly cannot log into my website account. i tried to create a new password, but it does not email me that option. I can log into Event Espresso website and access this account. Please help


Josh

  • Support Staff

May 14, 2018 at 2:56 pm

Hi Ronald,

Event Espresso actually does not have access to your website either. Your web host and/or the individual that installed and manages the WordPress software on your web server may be able to assist.

If you’re managing the WordPress software yourself then you can follow this guide:

http://www.wpbeginner.com/wp-tutorials/locked-out-of-wordpress-admin/

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Support forum for Event Espresso 3 and Event Espresso 4.
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Updated by  Josh 6 days, 12 hours ago ago

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