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Can not delete attendees

Posted: June 3, 2024 at 3:44 pm


acti

June 3, 2024 at 3:44 pm

Hello, we are trying to delete an attendee in our course. However, it throw a critical issue and can not delete.
Is there a way to fix it. Thank you and appreciate your help

WordPress version 6.5.3
Active theme: Karuna (version 1.2.16-wpcom)
Current plugin: Event Espresso (version 3.1.37.18.P)
PHP version 8.1.28

Error Details
=============
An error of type E_ERROR was caused in line 677 of the file /srv/htdocs/wp-content/plugins/event-espresso/includes/admin-reports/edit_attendee_record.php. Error message: Uncaught TypeError: count(): Argument #1 ($value) must be of type Countable|array, null given in /srv/htdocs/wp-content/plugins/event-espresso/includes/admin-reports/edit_attendee_record.php:677
Stack trace:
#0 /srv/htdocs/wp-content/plugins/event-espresso/includes/event-management/index.php(133): edit_attendee_record()
#1 /wordpress/core/6.5.3/wp-includes/class-wp-hook.php(324): event_espresso_manage_events(”)
#2 /wordpress/core/6.5.3/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array)
#3 /wordpress/core/6.5.3/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#4 /wordpress/core/6.5.3/wp-admin/admin.php(259): do_action(‘event-espresso_…’)
#5 {main}
thrown


Rio

  • Support Staff

June 3, 2024 at 9:45 pm

I’m sorry, but EE3 is our legacy version and we’re not doing any update on it. the error could be a conflict with the PHP and other plugin installed.

May we know what holding you back to upgrade to our latest version?

by the way, if you delete attendees, be sure to delete its transaction first then delete registration.

thanks


Tony

  • Support Staff

June 4, 2024 at 4:39 am

This reply has been marked as private.


acti

June 13, 2024 at 2:37 pm

This reply has been marked as private.


Tony

  • Support Staff

June 13, 2024 at 3:21 pm

Do you get exactly the same error with my version?


An error of type E_ERROR was caused in line 677 of the file /srv/htdocs/wp-content/plugins/event-espresso/includes/admin-reports/edit_attendee_record.php. Error message: Uncaught TypeError: count(): Argument #1 ($value) must be of type Countable|array, null given

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