Posted: July 12, 2024 at 5:25 am
In Spain even refunds are meant to be given an invoice number. We have had someone code to give us special details on our invoices. The question is , is it possible to give a refund that generates an invoice number , sequential with those actually given for paid ticket invoices ? |
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Hello, Can you tell us what invoice are you referring too? Is it the one generated by your payment merchant(paypal/stripe/etc) or the Notes and accounting section in EE? This the refund process. Part 1 – apply refund in Event Espresso’s transactions details screen First, login to your WordPress dashboard. Then go to Event Espresso –> Transactions. Now you’ll need to find the Transactions in the list. Then click on the ID or the date for the transaction and this will take you to the transaction details screen. Scroll down to the payment details area and you should see the payment. Now click on the Apply Refund button in the bottom right corner of the payment details area. Then enter any information related to the payment and save changes to update this transaction. Part 2 – Complete the refund in your PayPal.com account or payment method used. |
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Hiya. No that wasn’t the question. |
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At this time we (Event Espresso) don’t have the capacity to take on custom development projects as we are focusing on various areas of the plugin with our development time. So we recommend you get in touch with one of the developers listed here for custom development: thanks |
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Hello. That also wasn’t the question. My question was simply if this would be possible? I didn’t ask if someone there could do it for me. There is no point me paying someone to try and code something that can’t work. My question again – is it possible for this to be coded? |
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Hi there, Are you referring to creating a separate invoice for a refund? If so unfortunately there is no such option for now to create a separate invoice for a refund. |
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Hiya. I still don’t think you’re answering my question. I know it currently doesn’t exist as an option. Would it be possible using personalised code to create this? |
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Hi, To reply to that, you can do that with custom development. As Rio mentioned in the previous reply, you can get in touch with one of the developers here for custom modifications: https://eventespresso.com/developers/event-espresso-pros/ |
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