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Brian
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May 8, 2015 at 7:00 am
Hi, I’m getting this error in my EE4 admin trying to update an event’s questions.
“null in /wp-content/plugins/event-espresso-core-reg/caffeinated/admin/extend/registration_form/Extend_Registration_Form_Admin_Page.core.php on line 549”
This error just started happening for me, it didn’t happen before.
Thanks.
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Lorenzo Orlando Caum
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May 8, 2015 at 7:42 am
Hi Brian, that error does not look familiar. Are you seeing this with the latest software?
https://eventespresso.com/wiki/ee4-changelog/
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Lorenzo
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Brian
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May 8, 2015 at 7:43 am
Hey Lorenzo — yes I am. Thanks for getting back to me on this
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Lorenzo Orlando Caum
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May 8, 2015 at 10:13 am
Hi Brian,
Did you manually install the latest version of Event Espresso?
If so, could you re-install via your WP dashboard?
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Lorenzo
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Brian
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May 8, 2015 at 10:15 am
I ran the auto updater a few days ago — and no I can’t reinstall, it’s on a client’s live site.
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Lorenzo Orlando Caum
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May 8, 2015 at 11:05 am
Hi Brian, the issue here is we haven’t seen any other reports so I’m not quite sure what happened. A re-install does not remove any event information or registrations.
With that information in mind, could you schedule a re-install? The entire process should take just a few minutes and again no registrations or events are removed when this happens.
If that does not help, then we can revisit this.
Also, is that the complete error notice? Could you share a screenshot so I can ask our development team?
https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots
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Lorenzo
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