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Calendar page is blank

Posted: December 22, 2020 at 8:29 am


GravityStack

December 22, 2020 at 8:29 am

I am using the EE Calendar addon and have a page with shortcode [ESPRESSO_CALENDAR][ESPRESSO_CALENDAR].

When I go to that page, the content is blank. No console errors are reporting and I don’t see any errors in the error log.

I have one event which does show on the /events page (EE generated page).

Ideas?


Tony

  • Support Staff

December 23, 2020 at 5:04 am

Hi there,

Can you link to the page so I can take a look, please?

Your above post has the shortcode twice, is that just a typo?


GravityStack

December 23, 2020 at 9:41 am

Shortcode twice is a typo.

https://www.hibiscusinternational.com/calendar/

(FYI – On another issue, yesterday I purchased a support credit and provided login details if that’s helpful)


Tony

  • Support Staff

December 28, 2020 at 7:24 am

OK, so the problem is down to you using a page builder (EE doesn’t officially support them).

The shortcode is parsing and the placeholders for the calendar are loading on the page: https://monosnap.com/file/TpTCD6Tw6dgMWnywfWq8ZL20cCRowD

However the scripts used to actually generate the calendar in those placeholders are not added to the page and that happens when EE can’t detect when it’s shortcode has been used (which often happens with page builders). The fix is to add a snippet to the site which forces the script to load on that page, like this one:

https://gist.github.com/joshfeck/bca903a5db194f5620462032b92e445c

I can do that as part of your support token if preferred.


GravityStack

December 29, 2020 at 9:09 am

Thank you! Yes, please do that as part of my support ticket. Much appreciated.


GravityStack

December 29, 2020 at 11:30 am

I added that snippet and now the calendar is loading!


GravityStack

December 29, 2020 at 11:35 am

Now I’ve got another blank page.

If I click to go to the test “North Pole” event from either https://www.hibiscusinternational.com/upcoming-events/ or https://www.hibiscusinternational.com/calendar/ and go to https://www.hibiscusinternational.com/event/north-pole/ I get a page with blank content.

Note: I’ve set the event slug to “event” (no ‘s’). If you go to events/north-pole/ I get a page but it’s not showing the event description and such.


GravityStack

December 29, 2020 at 11:37 am

I see that I’m getting some console errors on https://www.hibiscusinternational.com/event/north-pole/


Seth Shoultes

  • Support Staff

December 31, 2020 at 7:10 am

Hi there,

Can you please try disabling the Weather Atlas plugin on your site? It looks like it’s throwing errors on the site that might be affecting the calendar page.


Tony

  • Support Staff

December 31, 2020 at 7:32 am

Note: I’ve set the event slug to “event” (no ‘s’). If you go to events/north-pole/ I get a page but it’s not showing the event description and such.

You’ll need to revert this change, you can’t use the singular label used by EE events for the event slug, you can basically use anything else other than just ‘event’.

Also, within WP Custom CSS you’ve added this CSS:

.entry-title {
    display: none!important;
}

That’s going to hide the event titles (and does on the current event page), is that expected?


GravityStack

December 31, 2020 at 7:55 am

Thanks…trying these suggestions out now.


GravityStack

December 31, 2020 at 8:10 am

I think the only issue on this I have now is the description is not showing. I assume that’s a setting somewhere but if it is I’m either looking right at it and seeing it or something else is going on??

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Status: closed

Updated by  GravityStack 3 weeks, 4 days ago ago

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