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Calendar not loading (shows spinning circle)

Posted: February 5, 2015 at 12:23 pm

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Elizabeth

February 5, 2015 at 12:23 pm

My customer called me saying over the past few months she gets several calls a day with people not being able to access the calendar. She said it stays on the spinning circle and never loads.

https://masterpiecemixers.com/braselton/


Tony

  • Support Staff

February 5, 2015 at 12:58 pm

Hi Dorian,

Do you know which browser these users were using?

I tested the Calendar with IE10 and 11, Firefox and Chrome without any issues. The spinning circle is an ajax request to pull in events from the database, if the server is under high load this may timeout depending on the amount of events (this would be rare although depends on the host)

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