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Calendar Not Loading or Displaying Events on Wesbite

Posted: January 9, 2021 at 10:18 am


Krystal

January 9, 2021 at 10:18 am

Calendar Not Displaying Events. Currently using Divi Theme; however even with the default WordPress theme, it just continues to have this spinning icon on the “calendar” display. Website is https://thegratefulhearts.com/calendar/ we have been using this for years -we have A LOT of past events that should still be displayed on the calendar. I would like to solve this issue before adding more events. Please let me know what needs to be done to resolve this issue. Thank you!


Krystal

January 9, 2021 at 10:18 am

i am having issues with my event espresso displaying events on my page? I have updated. I have tried embeding the code again. Do you know of anything else that could be causing the issue? thank you for your help!!


Tony

  • Support Staff

January 11, 2021 at 6:36 am

Hi there,

I’ve just pushed an update to EE4 Events Calendar add-on that should fix this for you, please update to version 3.2.14.p and confirm.

If you don’t see the update on your site yet go to Event Espresso -> General Settings and hit save to force a version check.


Krystal

January 11, 2021 at 9:30 am

EE4 Events Calendar add-on is updated to the 3.2.14.p; however the issues is not fixed. The calendar continues to circle as if it is loading but does not load. Is there something else that could be interfering with the calendar, never have had an issue and NOTHING has changed or been added that might cause an issue on our end that I know of. THANK YOU for your help Tony!!


Josh

  • Support Staff

January 11, 2021 at 11:55 am

Hi Krystal,

It looks like your calendar page is making use of the Calendar Embed feature (also known as an iframe). We need to get a fix out for that feature.

In the meantime, this may help: You go to edit your calendar page on your website, and look for this:

<iframe src="https://yoursite.com?calendar=iframe" width="100%" height="100%"></iframe>

then remove the above and replace with the following shortcode:
[ESPRESSO_CALENDAR]

Then save the changes.


Krystal

January 14, 2021 at 2:16 pm

DIDN’T WORK ๐Ÿ™


Tony

  • Support Staff

January 14, 2021 at 2:24 pm

Looks like you currently have both the iFrame and the Shortcode Josh gave you on the page as there are 2 instances of the calendar loading.

The first (the iFrame) isn’t working but the second is.

Try removing the embed/iframe code from the page and just using the shortcode.


Krystal

January 15, 2021 at 9:58 pm

thank you!! We are back in business ๐Ÿ™‚

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