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Ken Reed
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September 23, 2015 at 4:21 pm
We have two comedy clubs, both clubs’ pages are hosted by the same hosting company. But ONE of the two calendar pages isn’t loading correctly.
http://jokejointcomedyclub.com/calendar/ the calendar form loads but the events never load and the “loading” spinning circle just spins and spins.
They both use the following command: [ESPRESSO_CALENDAR show_expired=”true”]
The two sites are very similar and are hosted by the same service.
On the site that isn’t working, I get a warning that says:
Automatic updates cannot be setup for an EE addon because of an error in the file. Please contact support, and include a list of EE addons recently installed/updated.
No addons have been recently installed, but things are updated regularly.
On the site that is not working, we are running this version of EE:
Version 3.1.37.5.P
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Josh
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September 23, 2015 at 4:42 pm
Hi Ken,
Can you check the calendar plugin’s version number on the site where it’s not working? It may be that it needs an update, but it’s an older version that cannot be automatically updated.
Can you list the Event Espresso add-ons that are active, along with their version numbers? If any are older than what’s currently available in the EE3 download section on your account page, they can be manually updated by deleting then uploading the new version on your WP plugins page. You can download fresh copies of the add-ons from your account page.
A good start would be to be sure that the Volume Discounts add-on is updated to the current version, since that’s throwing an error on your calendar page.
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