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Calendar is no longer displaying on my site

Posted: October 16, 2020 at 9:06 am


Kbradley5

October 16, 2020 at 9:06 am

I have gone in and checked my user key, and no one has gone in and changed the code so I am nit sure why it is no longer active on my word press site. It was working fine for months.


Tony

  • Support Staff

October 16, 2020 at 9:07 am

Hi there,

Your license key has no effect on functionality so it won’t be an issue with the key.

Can you link me to the page in question so I can take a look?


Kbradley5

October 16, 2020 at 9:22 am

it should be in to places
here: https://childbirthconcierge.com/prenatal-preparation-and-childbirth-lamaze-classes/
and on the home at the bottom. https://childbirthconcierge.com

I am happy to give you access to word press, as I believe we did that before on another issue’


Kbradley5

October 16, 2020 at 9:25 am

Tell me where to send the password
ID is Expresso temp


Kbradley5

October 16, 2020 at 11:49 am

Tony, are you getting my messages?


Tony

  • Support Staff

October 19, 2020 at 5:01 am

I can’t see the calendar elements loading on those pages at all (usually if the calendar has an issue preventing it from loading we’ll see HTML elements load on the page but the calendar isn’t visible).

Can you see the [ESPRESSO_CALENDAR] shortcode in that section?

I’m happy to take a look if you send login details using this form:

https://eventespresso.com/send-login-details/

Note we usually require a support token to work directly on a site but I can take a look and see if anything stands out.


Kbradley5

October 19, 2020 at 6:50 am

here is what i=shows on my code
[ESPRESSO_EVENTS_TABLE_TEMPLATE show_all_datetimes=true table_style=metro]
but I will alsofill out your link, thanks


Tony

  • Support Staff

October 19, 2020 at 6:55 am

That’s the shortcode for the table view template and that shows on the page for me, are you expecting something different there?


Kbradley5

October 19, 2020 at 7:09 am

I see NO calendar or ability to even choose a class or register. What am=nd I missing.. Can I attach a screen shot of what shows for me? Ive looked on my cell as well as 2 different browsers.


Kbradley5

October 19, 2020 at 7:25 am

ok I am not sure what changed or if you did anything on the backside but it is now showing correctly on my home page.
but not in this page
https://childbirthconcierge.com/prenatal-preparation-and-childbirth-lamaze-classes/


Kbradley5

October 19, 2020 at 7:56 am

ok, now I am seeing it on the page I linked above, please share with me what you did so I can learn. Thank you


Tony

  • Support Staff

October 19, 2020 at 2:23 pm

I haven’t actually made any changes (or in fact logged in yet) as I’ve been working on another token.

So by ‘event calendar’ you meant the table view? I thought you were referring to the calendar add-on:

https://eventespresso.com/product/ee4-events-calendar/

The above table has been displayed on the linked pages from me all along so I’m not sure what happened.


Kbradley5

October 19, 2020 at 4:52 pm

soo very odd, it must have been just one of those weird things. As I checked on my android cell, ,google, and Safari and could not see the “table view”.

So odd but thanks anyway!


Tony

  • Support Staff

October 20, 2020 at 4:04 am

If it happens again let me know and I’ll take another look but I can’t think why it would show for me but now you currently.

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Updated by  Tony 3 months, 1 week ago ago

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