Posted: August 11, 2012 at 11:23 am
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If you set this to YES then the payment selection screen briefly appears and then automatically relocates to the authorize.net payment screen. Not so bad, although a little off-putting to the user. It should relocate without displaying the intermediate page. However, the real problem seems to occur with the Relay Response (Thank You) page. This is supposed to display the results of the transaction, good or bad. But (at least on the bad) it displays briefly again and the goes back to the authorize.net payment page. There’s certainly not enough time for the user to see what went wrong. So he seems to be in a loop with no explanation. Not good. IMHO, the relocation should not take place, regardless of the setting, when the Relay Response page is being displayed. An obvious work-around is to set the setting to NO.
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Hey Colin, |
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Does this redirect short code not work in some browsers? |
As short codes are replace by PHP I can’t imagine that they are browser-sensitive, but I defer to Sidney. |
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It’s not a known issue where the redirect feature doesn’t redirect. The major issue originally brought up in the post is this: if the payment does not go through, it loops back again to auth.net. For now, I’d recommend disabling this feature if you have issues with some of the payments not going through the first time. |
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