Posted: September 11, 2024 at 8:45 am
Hi, Since last update, we can’t use the Bulk Toggle Checkin functionnality. It looks like the parameters DTT_ID is missing in the form… Any other ideas ? thanks |
|
Here is the list of the used plugins and their version : Event Espresso | 5.0.26.p |
|
Hi there, I can reproduce this and have created a ticket for our developers to fix. However, there are a few different methods to getting to the check-ins section and that’s going to make a difference on this, can you list the steps you’re taking to get to the above, please? |
|
Hi. The steps are very simple : Choose the event, go to registrations, go to checkins, select all checkin, choose “toggle checkin” in bulk action, click action button => 500 Error. If I choose to toggle checkin status one by one, it works. — Can you get back to me with a solving delay for this problem ? thanks |
|
September 18, 2024 at 10:29 am Hi there, My apologies for the delayed reply, working out what was happening here took some tracking down.
This part of your request confused my originally because on the latest versions I can’t get the bulk options to show by default (the reason why relates to why your getting the error) I needed to add a value to the query string for them to show and then reproduce the issue. So I assumed you had the URL’s saved and used those, but seems not.
No, I’ve not made any changes to your site. We don’t change any files without having FTP/File Access (we won’t use the built-in WP file editor) and the reason being is if there are any mistakes or the code change conflicts with something else when we save, it will throw a fatal and we then can’t fix it unless we have file access outside of the WP admin. If you can send over FTP credentials I have a patch which should fix this for you, you can resubmit those using the form you used previously. |
|
Hi, Sorry for the delay of my answer. I did not received any notification of your answer. Anyway, of course I have FTP access to the server where the WordPress is installed. thanks |
|
Hi there, I’ve applied a patch to the version of Event Espresso your site is currently running and it now shows the bulk options. Can you confirm it now works as expected for you, please? |
|
This reply has been marked as private. | |
Hi there, I’m not getting any errors when testing this on your site. What steps are you taking?
This one? https://monosnap.com/file/XF1U5aMaqDEj0wPTlgdMSu3SirrtMU Sorry, I need more specific details here as the screenshot doesn’t show how to reproduce and so far its working as expected for me. |
|
This reply has been marked as private. | |
This reply has been marked as private. | |
This reply has been marked as private. | |
Strange! We’ve taken another route with the fix in the next update to Event Espresso and we’ll be pushing that live within the next 24 hours. I can install that version on the site if you’d like to test it, or just wait for the next update? |
|
This reply has been marked as private. | |
The latest updated (inluding a fix for this) has now been pushed live. If you don’t see that version available just yet go to Dashboard -> Event Espresso -> General Settings. Make no changes and just hit save to force an update check. — With regards to those errors. The deprecated notices in the waitlist add-on we have a fix for and will push an update. The Fatal being thrown is from the translation files in use on the site, however I can’t reproduce that using our files. Are you using custom translations? |
|
This reply has been marked as private. | |
Looks like this is from the Fatal error you mentioned previously, its throwing a fatal when the Newsletter section is parsed which then breaks the scripts loading on the page. The fatal is from your translations within Loco Translate. Within Loco -> Event Espresso you have 2 translation files: https://monosnap.com/file/FunFFDpEvQSvWbgR70N9rVMuvSxDi6 Are those custom translations? In any case the Système version has an invalid translation causing this: https://monosnap.com/file/70bEEW6GzaV8MoTwe8e5JfY61jq2oK
Fixing that translation should fix the newsletter issue and the checkbox issue. — I don’t use Loco Translate often, may I ask why you have multiple translation file within that for EE? Just curious on how this is set up. |
|
Hi Tony, Seems to work perfectly after fixing the translation problem. However, thank you very much for the time spent on this problem. |
|
It’s because of the specific location that error is thrown, it’s in the footer and prevents some scripts from loading even though the page looks like it’s loaded correctly. Any further issues just let us know. |
|
The support post ‘Bulk Toggle Checkin error’ is closed to new replies.
Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.