Posted: September 11, 2024 at 8:45 am
Hi, Since last update, we can’t use the Bulk Toggle Checkin functionnality. It looks like the parameters DTT_ID is missing in the form… Any other ideas ? thanks |
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Here is the list of the used plugins and their version : Event Espresso | 5.0.26.p |
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Hi there, I can reproduce this and have created a ticket for our developers to fix. However, there are a few different methods to getting to the check-ins section and that’s going to make a difference on this, can you list the steps you’re taking to get to the above, please? |
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Hi. The steps are very simple : Choose the event, go to registrations, go to checkins, select all checkin, choose “toggle checkin” in bulk action, click action button => 500 Error. If I choose to toggle checkin status one by one, it works. — Can you get back to me with a solving delay for this problem ? thanks |
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September 18, 2024 at 10:29 am Hi there, My apologies for the delayed reply, working out what was happening here took some tracking down.
This part of your request confused my originally because on the latest versions I can’t get the bulk options to show by default (the reason why relates to why your getting the error) I needed to add a value to the query string for them to show and then reproduce the issue. So I assumed you had the URL’s saved and used those, but seems not.
No, I’ve not made any changes to your site. We don’t change any files without having FTP/File Access (we won’t use the built-in WP file editor) and the reason being is if there are any mistakes or the code change conflicts with something else when we save, it will throw a fatal and we then can’t fix it unless we have file access outside of the WP admin. If you can send over FTP credentials I have a patch which should fix this for you, you can resubmit those using the form you used previously. |
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Hi, Sorry for the delay of my answer. I did not received any notification of your answer. Anyway, of course I have FTP access to the server where the WordPress is installed. thanks |
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Hi there, I’ve applied a patch to the version of Event Espresso your site is currently running and it now shows the bulk options. Can you confirm it now works as expected for you, please? |
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