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Built in Captcha Function and Resend Confirmation Emails are not working & More

Posted: July 30, 2013 at 12:53 pm


Louis Hunt

July 30, 2013 at 12:53 pm

I am running version 3.1.33.3.P

The built in Captcha Function is not working – I entered the public and private keys

The “resend confirmation emails” is not working even though the registration confirmations are going out.
And – I would like to add some instructions on the Thank you page. I tried entering it on the page itself, but it would not show up.

I am not a coder/programmer or even web designer and I don’t know php, where to find it or anything like that. Thanks!


Louis Hunt

July 30, 2013 at 2:54 pm

almost forgot – this is the website http://bluchipmedia.com/events


Josh

  • Support Staff

July 30, 2013 at 5:12 pm

Hi Louis,

It looks like the recaptcha is displaying as expected:

screenshot

Can you let us know what about it is not working?

With the resend email confirmations button, is there an error message displayed when you click it?

With the Thank You page, you can add text above or below the [ESPRESSO_PAYMENTS] shortcode, then save your changes by clicking Update.

Alternatively if you are using an onsite payment option (like Stripe) you can add instructions to the Payment section. If you go into Event Espresso>Payment settings most of the payment options have a “Display a Form Header” option where you can add header text to display above the Payment form.

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