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Bri Laub
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February 4, 2013 at 3:23 pm
My site uses PayTrace as it’s payment gateway. When I register for an event with a cost, I get no errors and everything seems to work great – I get the “Transaction was completed successfully” message. However, when I get my transaction receipt from PayTrace, it says the amount is $0.00 and the transaction status has been voided. I’ve tried this with all sorts of amounts, it always comes through as $0.00. I’ve tested this with my live PayTrace account and their demo account (username: demo123 / password: demo123). Neither work.
I’ve tried this with a fresh install of WordPress with only the latest Events Espresso plugin (3.1.30.2) enabled. Any ideas?
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Seth Shoultes
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February 4, 2013 at 8:51 pm
Can you send us login info so we can check it out?
https://eventespresso.com/send-login-details/
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Bri Laub
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February 5, 2013 at 8:30 am
Submitted, thanks!
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Josh
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February 5, 2013 at 11:47 am
Hi Bri,
We’re looking into this issue on our test sites, and it appears that the response from PayTrace is good, but in the demo account the transactions we are testing show as voided.
We’ll post updates here when we have more information.
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Josh
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February 5, 2013 at 1:07 pm
Here’s an update.
Looks like there’s some miscalculations going on here. One of the developers changed the following in line 83 of paytrace/do_transaction.php from this:
if ($amount_pd < $total_cost) {
$discount = $total_cost - $amount_pd;
}
to this:
$amount_pd=$total_cost;
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Bri Laub
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February 5, 2013 at 1:08 pm
Excellent, thank you!
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Bri Laub
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February 5, 2013 at 1:17 pm
That does seem to fix it! Will this be included in an upcoming version?
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Dean
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February 6, 2013 at 5:42 am
HI Bri,
Yes, we just need to take it through our standard procedures and once complete it will be added to the next release.
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