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winuk
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June 3, 2015 at 2:15 pm
Hi,
As you can see from the image below, there is a bug in that the number of tickets remaining and sold is incorrectly calculated when you have more than 1 type of ticket setup for an event.
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winuk
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June 3, 2015 at 2:16 pm
Sorry – here’s the correct screenshot: http://nimb.ws/tpGsjP
Using Event Espresso – 4.6.30.p
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Lorenzo Orlando Caum
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June 3, 2015 at 2:40 pm
Hi, could you provide another screenshot with the advanced options expanded for that datetime?
You can expand it by clicking on the gear icon.
Thaknks
—
Lorenzo
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winuk
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June 3, 2015 at 2:54 pm
Sure – here you go: https://nimbus.everhelper.me/client/notes/share/226423/Eh1HLsxnl7MFFLnRae0THUvM8x7g9PgW/
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Josh
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June 4, 2015 at 2:02 pm
Thanks for the screenshot. We’re investigating this. If you can let us know any details about those tickets in how they were archived, or if there were any transactions where payments were deleted that will be helpful.
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winuk
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June 8, 2015 at 2:23 pm
Hi Josh,
I don’t have any registrations that have been deleted. There are cancelled registrations but these were never actually confirmed…
I’m not sure how to archive tickets so I doubt this is something that has been done…
Sorry I can’t be of more assistance but if you need something specific, please do not hesitate to let me know.
Thanks
K
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Josh
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June 8, 2015 at 3:39 pm
Yes,
Can you outline the specific steps to reproduce this bug? We’ve tried to guess from your screenshot, and so far have not been able to reproduce it on our testing servers.
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