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Browser scroll doesn't work on checkout page in Chrome

Posted: December 22, 2017 at 9:07 pm


MoDiva

December 22, 2017 at 9:07 pm

Hi, when using Chrome (definitely on a mac not sure about PC) and I add a ticket to my cart and the checkout page loads, the page loads with the cart title at the very top of the page which hides the header. That’s not that big of a deal however, the browser scroll bar no longer works at all so I can’t scroll up or down on the page. The page scrolls properly on Mac Firefox and Safari. Any thoughts on how I can fix this? My URL is https://secure.semcoproductions.com/atlanta-home-show/buy-tickets-north-atlanta-home-show/

Thanks.


Josh

  • Support Staff

December 26, 2017 at 9:15 am

Hi there,

I checked your site and I’m not seeing the cart feature, maybe you’ve deactivated the Multi Event Registration add-on? In any case, this sounds like a theme issue. Does the issue go away if you temporarily switch to another theme? You can test another theme as the admin, without affecting the site for regular users, by installing the theme test drive plugin.


MoDiva

January 5, 2018 at 7:49 pm

Thank you for your prompt reply. I got this figured out.

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Updated by  MoDiva 1 year, 10 months ago ago

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