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"Browser is not currently set to accept Cookies" error

Posted: May 22, 2017 at 2:02 am

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rescon

May 22, 2017 at 2:02 am

Hi,

We are getting an error message “Browser is not currently set to accept Cookies” when attempting to register for an event.

I have been in touch with support at our host WPEngine and they have made changes recommended as per: https://eventespresso.com/wiki/setup-wpengine-hosting-event-espresso/

Problem occurs only when not logged in.

Have tried latest builds of Safari, Chrome and Firefox on MacOS 10.12.4.

Am running WordPress 4.7.5, Event Espresso – 4.9.38.p

Event is live here: https://www.signsofsafety.net/events/2017-international-signs-of-safety-gathering/

Any help would be gratefully accepted!

Cheers.


Tony

  • Support Staff

May 22, 2017 at 5:49 am

Hi there,

You registration-checkout page is still cached – http://take.ms/dK1UX

https://www.signsofsafety.net/event-checkout/

You’ll need to contact WPEngine and have them remove that page from caching.

Whilst doing the above I’d have them double check they have setup the cache exclusion rules for the other pages mentioned in the thread you linked to correctly.


rescon

May 23, 2017 at 8:13 pm

That fixed it. Many thanks!


Tony

  • Support Staff

May 24, 2017 at 5:00 am

You’re most welcome.

Any further problems just let us know.

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