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bookings: list and mails

Posted: March 20, 2018 at 6:10 am


hepar

March 20, 2018 at 6:10 am

Hello,

there is something wrong with the registration for the events.

When s.o. books an event, the booking appears in the bookinglist with the name “no recipent”. No mails will be sent.

If I click on the tool under “actions”, the correct name will appear, but the confirmation email and the message for me will be in the queue and will not be sent.

I have not changed any settings. So far, everything worked fine.
What do I have to do to have the messages sent again automatically?

Many thanks for your help
helga


Josh

  • Support Staff

March 20, 2018 at 6:44 am

Hi Helga,

You go to Event Espresso > Messages > Message Settings and set the the option for emails to be sent on the same request.


hepar

March 20, 2018 at 6:54 am

Hi Josh,

so easy? Thank you very much for your fast reply. It works well.

Best regards
Helga

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Updated by  hepar 1 year, 9 months ago ago

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