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LeadBaltimore
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October 8, 2024 at 2:20 pm
When I create an event, the image looks clear. When I publish the event, the user facing page is very blurry. The image size is 891 x 1024. The size selected in the media for the event page is also 891 x 1024.
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Tony
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October 8, 2024 at 2:33 pm
Hi there,
Can you link me to an event I can view this on, please?
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LeadBaltimore
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October 8, 2024 at 3:17 pm
https://www.leadbaltimore.org/events/jingle-and-joy-annual-toy-drive-extravaganza/
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Tony
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October 8, 2024 at 3:33 pm
The full size image itself is blurry:
https://www.leadbaltimore.org/wp-content/uploads/2023/12/toy-drive-23-best-class-class-of-23-sm.jpg
You mentioned it looks clear when you create the event, where exactly on the page shows a clear image?
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LeadBaltimore
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October 8, 2024 at 7:31 pm
Is there a way for me to share an image? I have a screenshot of the published event side by side with the edit screen of the event in Event Espresso. In the edit screen, the photo is much clearer than in the published event.
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Tony
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October 8, 2024 at 7:37 pm
For screenshots you’ll need to host the image and post a link, we have some methods for sharing them here:
https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots
Or just email them to support[at]eventespresso.com and I’ll take a look there.
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