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Blank Venues locked and can't delete

Posted: August 8, 2014 at 9:45 am

Viewing 5 reply threads


Randy

August 8, 2014 at 9:45 am

Hi, I just upgraded to EE4 4.3 and I have 5 or 6 blank venues and all the venues that I have are locked and I can’t delete them. I saw several posts that didn’t show resolution, instead they ended with asking for a temp login.

Any suggestions for how to unlock the venues and delete the blank ones?

Thanks
Randy


Jonathan Wilson

August 8, 2014 at 1:01 pm

Hi Randy,

Can you try to see if there are any events that these venues are added to? If there are, please either choose another venue or change it to “Select a Venue”.

Let me know if you have any issues.


Randy

August 8, 2014 at 1:51 pm

I currently only have one active event and it does not have a blank venue assigned.


Lorenzo Orlando Caum

  • Support Staff

August 8, 2014 at 5:58 pm

Could you spot check a couple of the blank venues and let us know if they are completely blank?

If there is any data associated with a venue, then they are still migrated over rather than abandoned.


Lorenzo


Randy

August 11, 2014 at 8:58 am

Lorenzo, I have 9 valid venues but 5 that are not valid. some of them have some information from the valid venues and some don’t. Also all the venues are locked and I can’t delete them. I can edit but I may need to delete them too.

Here in the example the first 5 are not valid venues.
http://cl.ly/image/0s0i1l1t2I0l/venues.JPG

Thanks
Randy


Lorenzo Orlando Caum

  • Support Staff

August 12, 2014 at 9:19 am

Hi,

Could you send a temporary WordPress admin login to the link below:

https://eventespresso.com/send-login-details/


Lorenzo

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