Support

January 23, 2013 at 7:23 am

Hi Pablo,

It looks like there is a fatal error being thrown on the next page. Can you turn on WordPress debugging so we can investigate and find the cause of the problem?

You can set WP_DEBUG to true by editing the wp_config file:

http://codex.wordpress.org/Editing_wp-config.php#Debug

January 23, 2013 at 8:14 am

Hi Pablo,

This helps, and this can be fixed. It could be one of two things:

1) The registration page setting in Event Espresso>General Settings needs to be reset. I would try that first. If you go into Event Espresso>General Settings and under page settings you’ll see a “Main Registration page” setting. You can try resetting that option by changing it to another page (any page will do), then save the option, then change it back to the “Registration” page, then save again.

2) It’s possible that the file that contains the event_espresso_add_attendees_to_db function did not get uploaded when Event Espresso was installed. You can check for this by looking in the Event Espresso plugin’s folder on your server with an FTP client. The file that might be missing is:

/includes/process-registration/add_attendees_to_db.php

If there any missing files, I recommend re-installing Event Espresso.

January 23, 2013 at 9:02 am

Hi Pablo,

I’m sorry that that first idea didn’t work. Can you try this?

1) Create a new page, you could name it something like “Register”
2) Place the [ESPRESSO_EVENTS] shortcode on it
3) Go to Event Espresso>General Settings and change the Main registration page setting to use this new page.
4) Save the options
5) Check the new registration page.

January 23, 2013 at 9:42 am

Hi Pablo,

That is a typo that we need to fix. We’ll fix it, but for now you can change line 123 of /gateways/PaymentGateway.php to read:

public function submitPayment( $fields = FALSE ) {

Once you get that fixed and before you go live with the site, I’d recommend turning debugging off.

February 4, 2013 at 11:46 am

I’m having the same issue. After you hit submit on registration page it doesn’t direct to the payment page. http://dev.wellfitinstitute.com/events-registration/?ee=5