Support

Home Forums Event Espresso Premium Blank locked Venues after upgrading from EE3 to current EE4.2.5.p

Blank locked Venues after upgrading from EE3 to current EE4.2.5.p

Posted: June 6, 2014 at 9:47 am

Viewing 6 reply threads


Erica Lange

June 6, 2014 at 9:47 am

Hi,

I upgraded to the latest version of EE4.2.5p from EE3 today. Everything is fine, after upgrading I noticed there are 25 blank venues and they are locked. I’m not able to delete these blank venues. Screenshot is attached below. Any thoughts?


Lorenzo Orlando Caum

  • Support Staff

June 6, 2014 at 11:55 am

Hello,

Could you upload the screenshot to WP Media and link to it here?

Thanks


Lorenzo


Erica Lange

June 6, 2014 at 4:22 pm

Here is the screenshot. https://www.dropbox.com/s/f7fdzic3zpxz2h5/ee.jpg


Lorenzo Orlando Caum

  • Support Staff

June 8, 2014 at 8:42 pm

Hi there,

Could you please create a temporary WordPress admin login so we can take a closer look at this issue?

Please share that temporary login through the secure link below:

https://eventespresso.com/send-login-details/

To prevent delays in troubleshooting, be sure to double check your information on the form before submitting.

The submit button for the form appears after you have answered “Yes” to the last question.

Thank you.


Lorenzo


Erica Lange

June 10, 2014 at 8:04 am

WP credentials have been sent via the form.


Lorenzo Orlando Caum

  • Support Staff

June 10, 2014 at 4:03 pm

Hello,

I sent a reply through our private help tool.

Thanks!


Lorenzo


SafetyCenter

June 17, 2014 at 9:50 am

Lorenzon – Could you please provide the solution to this? We just upgraded to EE4 and had the same issue occur.

Thanks!

Viewing 6 reply threads

The support post ‘Blank locked Venues after upgrading from EE3 to current EE4.2.5.p’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso